GetAirTriCities Privacy Statement
Effective Date: April 13th, 2012
This Privacy Statement explains how GetAirTriCities, LLC ("GetAirTriCities") collects and uses Personal Information (as defined herein)
on www.GetAirTriCities.com ("GetAirTriCities"), as well as through GetAirTriCities's proprietary software, and related content,
documentation and information (collectively, the "Software") and applies to all new users and merchants
who register on GetAirTriCities on or after the Effective Date. It also describes the choices available to you regarding
our use of your personal information and how you can access and update this information. If you do not agree to our
practices, please do not register, subscribe, create an account, purchase, or submit an GetAirTriCities deal,
or otherwise interact with GetAirTriCities at www.GetAirTriCities.com (or the mobile and touch versions)(the "Website"),
and any individual, business partner-specific, merchant-specific, city-specific, or other area-specific sites we
offer (collectively, the "Sites"). Capitalized terms used herein and not defined have the definition as set forth in
Please contact us if you have any questions or comments about our privacy practices or this Privacy Statement. You can reach us online at support [at] GetAirTriCities.com. You can reach us via postal mail at the following address:
Types of Personal Information We Collect
"Personal Information" means information that can be used to identify, locate, or contact an individual or business. It also includes other information that may be associated with Personal Information. We collect the following types of Personal Information:
Contact Information that allows us to communicate with you, such as your name, postal addresses, email addresses, social media website user account names, telephone numbers, or other addresses at which you receive communications from or on behalf of GetAirTriCities. For merchants, we may also ask for business related information, such as your business name, a description of your business, your title, Twitter feeds, LinkedIn profile data, Yelp data, calendaring and scheduling information for the provision of your services, and additional publicly available data when available.
Relationship Information that helps us to understand who you are and what types of offers you might like. This includes lifestyle information; location information related to your state/province, city, or neighborhood; areas of interest, the types of deals that interest you, information collected from social media interactions (such as via Facebook Connect); demographic information (e.g., birth date, age, gender); and information about friends who refer you or who you have referred.
Transaction Information about how you interact with GetAirTriCities, such as the GetAirTriCities deals you view, purchase, redeem and/or post; other information about how you use our Sites, email, other communications, and applications; and how you interact with GetAirTriCities merchants, business partners, and service providers.
Financial Account Information as needed to process payments for GetAirTriCities deals that you buy (such as your credit or debit card number, expiration date, and card verification number. If you are Merchant, we may collect your bank account and routing numbers (such as your PayPal account) to submit payment to you.
Mobile Location Information to help us offer you real-time deals nearby, if you have activated one of our mobile applications and permitted your mobile or other location-aware device to transmit location data.
Calendaring Program Information, if you are a Merchant, that will assist us in checking your availability and your appointment time preferences, and any related comments, notes or messages you have provided for us regarding your availability and/or appointment time preferences. This information may be accessed through web-based calendaring programs and/or if you download and install the Software.
How GetAirTriCities Collects Personal Information
We ask you for Personal Information (including, but not limited to, Contact Information, Relationship Information, Transaction Information and Financial Account Information) when you register, subscribe, or create an account; purchase, submit, post or fulfill GetAirTriCities deals; or otherwise interact with the Sites or contact GetAirTriCities.
If you use a social media platform or your mobile device (or other method of communication) to interact with GetAirTriCities or the Sites, the application may have a specific privacy statement that governs the use of Personal Information related to that application. For example, if you use an GetAirTriCities mobile application and your mobile device's settings allow it, we may collect Mobile Location Information from your device. Our application may be designed to collect information even if you are not logged into the GetAirTriCities application or the Sites. If you have questions about the security and privacy settings of your mobile device, please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
We may receive Personal Information about you from other sources with which you have registered, GetAirTriCities merchants (collectively, "Merchants") or business partners (collectively, "Partners") or other third parties. We may associate this information with the other Personal Information we have collected about you.
How GetAirTriCities Uses Personal Information
GetAirTriCities uses Personal Information to:
Operate and improve our Sites, including performing analysis aimed at improving the Service, making the Site or Services more user friendly by reducing the need for you to repeatedly enter the same information, and tracking your use of the Site for purposes of displaying advertising and content that are tailored to your preferences and interests and improving our Services;
Provide customers with offers for products and services from participating merchants, including offers based on variables such as stated and anticipated customer interests, personal characteristics, or location;
Facilitate orders for GetAirTriCities deals, including their purchase and redemption;
Evaluate eligibility of customers for certain offers, products or services;
Evaluate the types of offers, products or services that may be of interest to customers;
Track redemption of GetAirTriCities deals and perform other analytics;
Provide customer support, including to our merchants or business partners;
Fulfill requests for GetAirTriCities services;
Communicate and provide additional information that may be of interest to you about GetAirTriCities and our merchants and business partners, such as GetAirTriCities news, special offers and coupons, announcements, and marketing materials;
Send you reminders, technical notices, updates, security alerts and support and administrative messages service bulletins, or marketing;
Provide advertisements to you through the Sites, email messages, text messages, applications, or other methods of communication;
Administer surveys, sweepstakes, contests, or other promotional activities or events sponsored by us or our partners;
Allow you to post a video or sign up for special offers from third parties through the Site.
When and Why GetAirTriCities Discloses Personal Information
Affiliated companies (e.g., subsidiaries and other companies owned by or controlled by GetAirTriCities, LLC) who may only use the Personal Information for the purposes described above.
Our service providers that are hired by us to provide limited administrative and communication services on our behalf, such as hosting website, the processing and delivery of mailings, providing customer support, or providing credit card processing services We require our third-party service providers to promise not to use such information except as necessary to provide the relevant services to us. These companies will be permitted to obtain only such Personally Information as necessary for them to deliver the respective services, and GetAirTriCities does not authorize these companies to use your Personally Information except for the sole purpose of providing those services requested by us.
We may share some or all of your Personal Information (other than credit card information) with Merchants whose GetAirTriCities deals you have purchased for their commercial purposes and to provision the deal. We provide your Personal Information to Merchants to the extent that an end user has purchased or redeemed an GetAirTriCities deal offered by the Merchant, or participated in an offer, contest or other activity sponsored or offered through GetAirTriCities on behalf of the Merchant. We may also provide Merchants with Personal Information about the individuals who have purchased the Merchants' GetAirTriCities deals, to send customized offers, to validate the purchases, to aid and troubleshoot redemption, to combat fraud, as part of legal proceedings affecting GetAirTriCities and the Merchant, and to facilitate a direct relationship between Merchants and customers and enable Merchants to communicate electronically with customers who purchased the Merchants' GetAirTriCities deals.
GetAirTriCities business partners or advertisers, as part of an offer, contest, or other activity that is provided by or in conjunction with GetAirTriCities and its business partners and in which you have elected to participate. For example, if you are referred to GetAirTriCities from a business partner's website or through an invitation facilitated by or in conjunction with a GetAirTriCities business partner, GetAirTriCities may provide that business partner with Contact Information and Transactional Information to validate the referral and to support the terms of the relationship between GetAirTriCities and the business partner, which may allow such business partner to contact you directly and to advertise to you.
Effect a merger, acquisition, or otherwise; to support the sale or transfer of business assets; to enforce our rights or protect our property; to protect the rights, property or safety of others, investigate fraud, respond to a government request; or as needed to support auditing, compliance, and corporate governance functions. We may also disclose Personal Information to defend ourselves in litigation or a regulatory action, and when required or advised to do so by law, such as in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate. If GetAirTriCities is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or prominent notice on our Website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
We encourage GetAirTriCities Merchants and Partners to adopt and post privacy policies. However, the use of your Personal Information by such parties is governed by the privacy policies of such parties and is not subject to our control.
We may also disclose information about you that is not personally identifiable. For example, we may provide our merchants, business partners, or other third parties with reports that contain aggregated and statistical data about our users.
If you are a Merchant:
We may share some or all of your Personal Information (including Calendaring Program Information) with end users who have signed up or registered for GetAirTriCities deals you have offered for their commercial purposes and to provision the deal.
We may use certain Contact Information to promote your goods and services through a variety of online and offline advertising and promotion mediums, including, but not limited to Google AdWords, Facebook Ads, Twitter, and Email Distribution lists.
If you have participated in any joint GetAirTriCities deals or promotions with other Partners, GetAirTriCities may disclose your Personal Information to its Partners and/or advertisers, as part of such offer, contest, or other activity that is provided by or in conjunction with GetAirTriCities and its business partners and in which you have elected to participate.
Collection and Use of Information About Your Computer
Certain features of the Service and/or the Software connect to GetAirTriCities's computer systems over the Internet. You will not receive a separate notice when these features connect. By using the Service or the Software, you expressly consent to the transmission and use of this information as set forth herein. These services use Internet protocols, which send to the appropriate systems computer information, such as:
your Internet protocol address;
type of operating system;
browser and name and version;
your hardware information;
your regional and language settings;
version of the Software you are using; and
language code of the device where you installed the Software.
GetAirTriCities uses this information to make other features and services available to you. GetAirTriCities may use the computer information to improve the Service, including, but not limited to, the Software and the Internet-Specific Services. We may also share such non-personal information with others, such as hardware and software vendors. They may use the information to improve how their products run with the Service.
Cookies and Related Technologies
When you use our Sites, we collect certain information by automated or electronic means, using technologies such as cookies, pixel tags and web beacons, browser analysis tools, and web server logs. As you use our Sites and applications, your browser and devices communicate with servers operated by us, our business partners and services providers to coordinate and record the interactivity and fill your requests for services and information.
The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computers or mobile devices, which are then transmitted back to our Sites by your computers or mobile devices. These servers are operated and the cookies managed by us, our business partners or our service providers.
For example, when you visit our Sites, GetAirTriCities and our service providers may place cookies on your computers or mobile devices. Cookies allow us to recognize you when you return, track and target your interests in order to provide a customized experience. They also help us provide a customized experience and help us to detect certain kinds of fraud. A "cookie" is a small amount of information that a web server sends to your browser that stores information about your account, your preferences, and your use of the Sites. Some cookies contain serial numbers that allow us to connect your Site activity with other information we store about you in your profile or as related to your interactions with the Sites.
Some cookies are temporary, whereas others may be configured to last longer. "Session" cookies are temporary cookies used for various reasons, such as to manage page views. Your browser usually erases session cookies once you exit your browser. "Persistent" cookies are more permanent cookies that are stored on your computers or mobile devices even beyond when you exit your browser. We use persistent cookies for a number of purposes, such as retrieving certain information you have previously provided (such as your user id if you asked to be remembered), and storing your preferences (e.g., the cities for which you want to be shown GetAirTriCities deals).
Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed specific actions. When you access these pages or open email messages, the pixel tags and web beacons generate a notice of that action to us, or our service providers. These tools allow us to measure response to our communications and improve our web pages and promotions.
We collect many different types of information from cookies and other technologies. For example, we may collect information from the devices you use to access our Sites, your operating system type or mobile device model, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone of your device. Browsers routinely send these types of information to web servers. Our server logs also record the Internet Protocol ("IP") addresses of the devices you use to interact with the Sites. An IP address is a unique identifier that devices use to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to our Site and the website you visit after you leave our Site, if this information is supplied to us by your browser.
In many cases, the information we collect using cookies and other tools is used in non-identifiable ways, without any reference to Personal Information. For example, we use information we collect about Site users to optimize our Sites and understand its traffic and usage patterns. In other cases, we associate the information we collect using cookies and related technologies with Personal Information. In that case, this Privacy Statement governs how we use that information.
Additionally, if the settings on your location-aware device allow us to receive Mobile Location Information, we will collect that automatically. If we associate Location Information with other Personal Information, this Privacy Statement governs how we would use that information too.
We engage in remarketing to market our sites across the web. When a user visits our site, a cookie is dropped on the user. Users with this cookie may be targeted across advertising networks to receive relevant advertisements. You may opt out of this ad serving using the Network Advertising Initiative (NAI) opt-out page (http://www.networkadvertising.org/managing/opt_out.asp).
For our internal purposes, we employ third party web analytics services to track certain information in connection with your use of our Site. If you wish not to be tracked by our third party web analytics service, please click on the following link(s) for further instructions on how to "opt out" of such services:
Google Analytics: http://tools.google.com/dlpage/gaoptout
A. Referring Friends to GetAirTriCities. GetAirTriCities enables you to refer friends to GetAirTriCities. You may be eligible to receive rewards in the form of GetAirTriCitiesCredits (credit available for use toward future GetAirTriCities deal purchases) or to earn other benefits for referring friends (subject to Terms and Conditions for referring a friend and details available on our Sites). If you wish to refer friends to GetAirTriCities, we provide you a unique referral link, which you can share directly with others via email, social media websites, or other communications methods. If someone clicks your link and takes a qualifying action, we may attribute that referral to you for purposes such as awarding reward credit. GetAirTriCities does not collect Personal Information about the persons with whom you share your link until the persons click the link and engage directly with GetAirTriCities.
B. Referring Merchants to GetAirTriCities. GetAirTriCities enables you to refer Merchants to GetAirTriCities. You may be eligible to receive a monetary reward via PayPal for referring new Merchants to GetAirTriCities (subject to Terms and Conditions for referring a Merchant and details available on our Sites). When you refer a new Merchant, we send out an email to such Merchant indicating that you are the referral source. Except for your name, no other information is provided to the Merchant in our email.
C. Authorization. By using the referral features on GetAirTriCities, you hereby agree to and authorize the following: (a) GetAirTriCities may use your e-mail address to invite your contact, (b) GetAirTriCities may use your name and e-mail address to identify who you are in any such invitation, and (c) GetAirTriCities may follow up with any invitations initiated by you with two reminder emails to some contacts if they do not respond to the initial invitation.
We think that you benefit from a more personalized experience when we know more about you and the kinds of deals you like. However, you can limit the information you provide to GetAirTriCities, and you can limit the communications that GetAirTriCities sends to you.
You can manage your email preferences by logging into your account through the Website, entering the "My Profile" section, and selecting "Account Info." You can also manage your subscriptions by following subscription management instructions contained in the commercial messages that we send you. You may choose to subscribe to some types of messages, and may choose to unsubscribe from others. You may update your subscription preferences from time to time. Please note that even if you unsubscribe from promotional email messages, we may still need to contact you with important transactional information related to your account and your purchases. For example, even if you have unsubscribed from our promotional email messages, we will still send you confirmations when you purchase GetAirTriCities deals.
You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt-out of being targeted by certain third party advertising companies online at www.networkadvertising.org/consumer/opt_out.asp.
You may manage how your mobile device and mobile browser share Location Information with GetAirTriCities, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
You may also manage the sharing of certain Personal Information with us when you connect with us through a social media platform or application, such as through Facebook Connect. Please refer to the privacy settings of the social media website or application to determine how you may adjust our permissions and manage the interactivity between GetAirTriCities and your social media account or your mobile device.
If you wish to opt out of receiving offers directly from GetAirTriCities merchants or business partners, you can follow the opt-out instructions in the emails that they send you.
Accessing and Correcting Personal Information
Keeping Personal Information about you current helps ensure that we offer you the best deals available through our merchants and business partners. You can do several things to help keep Personal Information about you current. You can access, update and delete your Contact Information, Financial Account Information, and the other information you provided to use in your profile by logging into your account and accessing the "My Profile" section of the Website or sending us an email at support [at] GetAirTriCities.com.
If you want to close your account or have other questions or requests, please contact us. While we are ready to assist you in managing your subscriptions, closing your account, and removing your active profile, we cannot always delete records of past interactions and transactions. For example, we are required to retain records relating to previous purchases on the Sites for financial reporting and compliance reasons.
We will retain your information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support [at] GetAirTriCities.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Security of Personal Information
The security of your personal information is important to us. GetAirTriCities has implemented an information security program that contains administrative, technical and physical controls that are designed to reasonably safeguard Personal Information. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at support [at] GetAirTriCities.com.
Notice to Residents of Countries outside the United States of America
GetAirTriCities, LLC is headquartered in the United States of America. Personal Information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, merchants, or service providers elsewhere in the world. By providing us with Personal Information, you consent to this transfer. We will protect the privacy and security of Personal Information according to our Privacy Statement, regardless of where it is processed or stored.
Privacy Practices of Third Parties
This Privacy Statement only addresses the use and disclosure of information by GetAirTriCities through your interaction with the Sites. Other websites that may be accessible through links from our Sites may have their own privacy statements and personal information collection, use, and disclosure practices. Our Merchants may have their own privacy statements, too. We encourage you to familiarize yourself with the privacy statements provided by these other parties prior to providing them with information or taking advantage of an offer or promotion. Communities
If you are not currently registered as an GetAirTriCities user and you use the Site's Facebook connection functions, you will first be asked to enter your Facebook credentials and then be given the option to register and join GetAirTriCities. Once you register with GetAirTriCities and connect with Facebook, you will be able to automatically post recent GetAirTriCities activity back to your Facebook wall. Please refer to the privacy settings in your Facebook account to manage the performance of your Facebook account.
Changes to this Privacy Statement
From time to time, we may update this Privacy Statement to clarify our practices or to reflect new or different privacy practices, such as when we add new features to our Sites. If we make any material changes we will notify you by means of notice on the Website prior to the change becoming effective and additionally may, at our discretion, notify you by email (sent to the email address specified in your account) of such changes. We encourage you to periodically review this page for the latest information about our privacy practices.
Links to Other Websites
Our Sites contains links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
The Sites are not directed to persons under 18. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without the parent or guardian's consent, he or she should contact us at support [at] GetAirTriCities.com. We do not knowingly collect personally identifiable information from minors under 18. If we become aware that a minor under 18 has provided us with personal identifiable information, we will use reasonable commercial efforts to promptly delete such information from our files.
California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of Personal Information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the proceeding calendar year. In particular, the law provides that companies must inform consumers about the categories of Personal Information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by GetAirTriCities pursuant to Section 1798.83 of the California Civil Code, please contact us via email to support [at] GetAirTriCities.com, or by writing us at the following address: